Refund and Return Policy for GLOBAL CARGOS
Refund and Return Policy
At GLOBAL CARGOS, we strive to provide exceptional logistics services. If you’re not satisfied with our services, we offer a refund and return policy as outlined below:
Returns
- If we fail to deliver your shipment within the agreed-upon timeframe, you may request a return of your goods.
- Returns must be initiated within 5 business days of delivery.
- Goods must be in their original condition and packaging.
Refunds
- Refunds will be issued for:
- Canceled services before shipment
- Undelivered or lost shipments
- Services not rendered as agreed
- Refunds will be processed within 10 business days of receiving your request.
- Refunds will be issued in the original payment method.
Cancellation Fees
- A cancellation fee of 10% of the total shipment cost will apply if services are canceled after processing.
Exceptions
- No refunds or returns will be accepted for:
- Perishable or hazardous materials
- Shipments requiring special handling or equipment
- Services rendered as agreed, but not utilized by the customer
Disputes
- Any disputes or claims must be submitted in writing to info@globalcargos.site within 10 business days of delivery or attempted delivery.
Changes to This Policy
We reserve the right to modify this refund and return policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at:
info@globalcargos.site
By using our services, you acknowledge that you have read, understood, and agreed to this refund and return policy.